Importance and Complications of Decentralisation
Decentralisation
When the organisation grows large and
complex , decentralisation is natural development. According to Henry Fuyol
cited in Wood and Wood (2002) ,when subordinates importance of roles
increase is decentralisation and when decrease is centralisation .Basically
decentralisation is opposite of centralisation. In a centralised organisation
only few people have powers for decision making and decentralised organisations
are spread. Also Lilly Allen defined decentralisation as ," Decentralisation
refers to the universal attempt to hand over to the least levels all power apart
from that which can only implemented at vital
aim" (Akhani,2010).So even in decentralisation , since the basic
management are centralised , delegation to the lowest level is not complete.
Importance
of Decentralisation
Decentralisation help to improve
quality decision making and in a organisation top executives are relieved by
that since its reduce pressure of decision making .For example , TESCO follows
decentralised structure, TESCO super chain store , in each store manager can
make decision concerning their individual store(Learning Management ,nd).Additionally
empowerment can increase motivation and decision making is form of empowerment
.As a result decentralised organization tend to be more motivated. There is
another example of successful pharmaceutical company is ROCHE which based in Switzerland .
The company is decentralised where tough decision made by the employees and
innovative ideas come from them(Financial Times ,2008) cited in (Cooke ,2011) .Besides,
people are lower down seems to have greater understanding with the environment
of consumer and work place , some time they can bring effective decision making
.Decentralisation create a positive atmosphere , where people can make decision
, freedom to judge and act.
Complications
Since everyone can make decision, it
can lead to multiple individuals opinions in a organization. In
decentralisation organisation local manger ,may not see the bigger picture.
According to Fuyol cited in wood and wood (2002), since in decentralisation
there is more independence in the inferior positions, the length of control of
top directors are comparatively petite. It creates great awareness of local
problems by decision makers. Not everyone can make a good judgement or decision , it effects the
organisation and leader to motivate followers.
When the key human resources decision
transferred to decentralized level , the roles and responsibilities for the
leaders also change. Also , in crisis when needed who provides strong
leadership, it impacts on individual leadership. Woods and King(2002) stated
that, an autocratic style found on centralised organisation where decentralised
organisation seems to be an democratic style. As a result organisational
culture can be predisposed by nationwide civilization which may conclude the
prevalent management approach(Rollinson, 2005). On the other hand, in Jordan , the
style of leadership come into view conflicting. For instance, Al-Hajjeh (1984) understood
that Middle Eastern managers are seems to be followed autocratic leadership, because
they think that the followers ability is not as skilled to carry out instructions. Furthermore ,
Jar-Allah (2000) also stated that in Jordan , autocratic style is most
common style in industrial organisation. In contrast, Yousef (1998) assumed
that a consultative style overcome in non-Western countries mainly in Arab
countries, also undeniably established (Yousef, 2000) that, In Arab
countries participative or consultative
leadership behaviour was widespread , as perceived by employees. On the other
hand , industries that are competitive , it is important to make decision
who are close to consumer, for example , In UK TESCO or Sainsbury's
where regional manager can make decision , more like decentralised
structure(Learning Management,nd). Also Karlöf, (2012, p.76) mentioned that
decision making are important which are really close to consumer to meet the customer needs , especially where
elements are disseminated over the nation. According to Casserlöv (2012, p.50),Swedes
employees seems to be motivated by empowerment , where they can work or make
decision independently , more like decentralised organisation and also they
trusted with a lot o responsibilities. The
problem is for leader to motivate other cultural people, is difficult for them
since no all the culture are same . Swedish work environment more like
decentralised where employee cam make decision independently , but other
country like Bangladesh or Pakistan are more likely centralised where one
person can make decision .
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