Advertisement and its models
The evolution of
advertisement dates back into the ancient times. Societies used symbols, and pictorial
signs to attract their product users. Over centuries, these elements were used
for promotion of products. Today’s modern environment, advertisements have
become one of the major sources of communicational tool between the
manufacturer and the user of the products. A company cannot make dream to be a
well known brand until they invests in their promotional activities, for which
consumer market have been dominating through advertisements (Hussainy et al.,
2008). Dunn et al. (1978) viewed advertising from
its functional perspectives, hence they define it as a paid, non-personal
communication through various media by business firms, non-profit organization,
and individuals who are in some way identified in the advertising message and
who hope to inform or persuade members of a particular audience.Furthermore,
when a
consumer obtains relevant information about a product or service in
advertising, he or she experiences satisfaction and has more tendency to try
the product or service (Anderson and Renault, 2006; Holbrook and Batra, 1987;
Lazarus, 1982; Olney et al., 1991; Schlinger, 1979;Stout and Leckenby, 1986). Morden
(1991) is of the opinion that advertising is used to establish a basic
awareness of the product or service in the mind of the potential customer and
to build up knowledge about it . According to Iljin (2000) and Jokubauskas (2003)cited in Norbutas et al (2008) , it is verified by the investigate of
psychologists that the awareness of advertising information is single-minded by
a massive amount of characteristic.
Additionally , with the cognitive aspects
advertisements affects the consumer. The major aim of advertising is to impact
on buying behaviour; however, this impact about brand is changed or
strengthened frequently in people’s memories. Memories about the brand consist
of those associations that are related to brand name in consumer mind. These
brand cognition influence consideration, evaluation, and finally purchases
(Romaniuk and Sharp, 2003). The principal aim of consumer behaviour analysis is
to explain why consumers act in particular ways under certain circumstances. It
tries to determine the factors that influence consumer behaviour, especially
the economic, social and psychological aspects (Ayanwale et al., 2005).
Furthermore The main aim of advertisement is evoke the feeling .
According to D. Jokubauskas (2007) cited in Norbutas et al(2008), the advertiser was successful in distinguishing
products when ad evoke the feelings indirectly and also positive and negative
ones , this also affect the consumer decision. Research has identified that an
individual are more interested in
advertisement which is related to future interest . As a result, the adverts
which are more related to customers interested tend to be more successful(Čereška, 2004;
Jokubauskas, 2007) cited in Norbutas et al(2008). In Dolak’s (2007)
sated his (AIDA) sculpt of the advertising contains stages impact
Attention , Interest , Desire along with Action ,The DAGMAR replica positioned
Awareness, Comprehension, Conviction, Action (Keith, 2006) cited in Norbutas et al (2008). Those two modes indicates
consumer impact when they see adverts.
Ø Awareness
|
Ø Interest
|
Ø Desires
|
Ø Actions
|
Figure 2.1 :AIDA model
AIDA was created by
Strong in 1925 and is a behavioural model that has as purpose to make sure that
an advertisement raise awareness, stimulate interest, and leads the customer to
desire and eventually action (Hackley, 2005). The model is seen as a highly
persuasive and is said to often unconsciously affect our thinking (Butterfield,
1997). With the AIDA model Strong suggests that for an advertisement to be
effective it has to be one that: 1. Commands Attention 2. Leads to Interest in
the product 3. And thence to Desire to own or use the product 4. and then
finally leads to Action (Mackay, 2005)
For the advertisement to contribute to success it has to be designed so that
the customer passes through all these four phases, with all being equally
important. The model implies that advertising should inject memorable and
believable messages that will make costumers triggered to act in a certain way
(Brierley, 2002).Also it is important to attract and retain consumers’
attention so that the advertising is not forgotten rapidly and easily by
consumers (Spotts et al., 1997). The
model may be seen by many as the strongest advertising theory, but has along
with the others been criticised by different sections of the advertising
community. They claim that there is no evidence that customers behave in this
rational, linear way. They mean that mass media advertising in general fail to
stimulate desire or action. The model ignores the role of context, environment
and mediation in influencing the effectiveness of the advertisement. The
advertising world has because of this lately turned into focus more on the two
main behavioural responses: awareness and interest. They mean that all four phases
are not equally important and to be successful the advertiser has to look
further into the behavioural phases (Brierley, 2002). Another criticism that
the model has met is that it represents only high-involvement purchases.
According to AIDA customers always goes through this rational process when
buying products, but many says that purchases more often are spontaneous
(Hackley, 2005). In 1961 there were two new models published, the DAGMAR theory
(Belch & Belch, 1995) and Lavidge and Steinerís hierarchy of effects model
(Lavidge & Steiner, 1961). Lavidge & Steiner (1961) has with this model
shown that the way that customer passes the different steps depends of the
products. He says that depending on the price and complexity of the product,
the customer may take the purchase into different levels of consideration.
Furthermore, Colley argued that it is possible to pick the appropriate stage in
the communication process and use it to define advertising objectives. Since
its first publication, there have been numerous variations published, each was
a variation of the hierarchy of effects model since they show several phases of
communication, progressing from initial awareness up to the decision to make a
purchase (Jones 1986). Lavidge and Steiner (1961) first suggested that
consumers respond in terms of a hierarchy of effects, which is a sequence of
stages a prospective buyer goes through from initial awareness of a product to
eventual action.
Awareness Knowledge Linking Preference Conviction Purchase
Figure 2.1:Lavidge and Steiner (1961) Hierarchy of effects model.
Such models present a learning process by
which consumer’s progress through a series of predetermined functions to
complete the buying process. These models assume that a purchase will only be
made when all the steps in the hierarchy of effects have been completed. The
model is dynamic in that each single step in the sequence depends upon the
preceding step (Glowa, 2002). Hansen (1972) concludes “A major problem with
this model is to identify all the single steps in the process, and it is
questionable whether the assumption is valid that all consumers pass through
all steps.” It is common practice to group these models into the standard AIDA
hierarchical model as illustrated Figure 1 (Glowa, 2002).
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