Psychological Impact in Advertisement
According to Kotler (2003), there are four key psychological processes — motivation, perception, learning, and memory - fundamentally influencing the customer responses to marketing stimuli. Jokubauskas (2007) also attributes the cognitive aspects, i.e. senses, reasoning, language and perception, to the psychological impact of advertising, although the author does not present the hierarchy of these aspects. Therefore, based on the other authors’ hierarchical division, the cognitive aspects could be divided as follows: firstly, the customer’s attention is concentrated, then perception, cognition though the customer’s emotions and different senses, reasoning take place and then follows the advert assimilation. The application of these psychological concepts to advertising began in the late 19th century and early 20th century (Benjamin, 2004) The relationship between advertising and psychology developed because advertisers were also searching for credibility. They wanted to